1. Methods and total
Before you confirm your order, we show available payment methods, currency, total price, applicable taxes and delivery charges. Availability depends on the payment service, issuing bank and country, including where a card-scheme logo appears. We obtain your express agreement for optional additional charges.
2. Card payment
Pay using the instructions in the designated payment form. Your bank may require authentication, including Visa Secure or Mastercard Identity Check where supported. Enter payment credentials only in the intended payment service form.
Do not send full card details, CVV/CVC, banking passwords or one-time codes in chat, email or to our support team. We use payment amount and status information to handle your order.
3. Confirmation and problems
Check your order status after paying. A status update may take time, and returning from the payment page does not by itself determine the outcome. If your account was debited but confirmation is missing, ask us to check before paying again.
Contact our ShopVimGrace support team at with your order reference, date, amount and available transaction reference, without secret credentials. We provide receipts and invoices as required by law. We explain related conditions in Returns and refunds and Delivery. You retain your statutory payment-dispute rights.